Privacy Policy

1. Data we collect

We collect personal data primarily directly from you when you use our website or contact us in a business context. The data we collect may include:

– Name – Contact details (email address, phone number) – Address information – Customer information and order history – Other information you voluntarily provide when communicating with us

2. Purpose of data processing

We use the personal data we collect for the following purposes:

– Managing customer relationships and providing customer service – Processing and delivering orders – Marketing communications, if you have given your consent – Developing and improving our website – Complying with legal obligations

3. Sharing and transferring data

We do not share personal data with third parties without your consent, except when required to fulfill legal obligations or contracts. We may also transfer data to external service providers who process data on our behalf under contracts.

4. Data retention

We retain personal data only as long as necessary to fulfill the purposes described in this privacy policy or as long as the law requires.

5. Cookies and tracking technologies

We use cookies and similar tracking technologies for service quality, analytics and optional marketing. We use Google Analytics 4 as always-on analytics to monitor usage, reliability and conversion flows, regardless of your cookie banner choice.

– Necessary cookies: Essential for basic site functionality (forms, navigation). These are always enabled.

– Analytics cookies: Always enabled so we can measure site performance, customer journeys and lead quality.

– Marketing cookies: Optional setting that enables personalized content and advertising.

You can manage marketing preferences at any time via the "Cookie settings" link in the website footer. Your preferences are saved in your browser.

6. Data security

We take care of the security of the data we collect and protect it with appropriate technical and organizational measures.

7. Your rights regarding data processing

You have the right to request access to your personal data, rectify inaccurate data, delete data or restrict its processing, and to object to the processing of your data in certain situations. You can exercise these rights by contacting us using our contact details.

8. Changes to this privacy policy

We reserve the right to update this privacy policy as needed. We recommend checking for possible changes regularly.